Our Structure

Resurgent manages accounts placed with it for servicing by various creditors and debt owners. Resurgent manages accounts across the credit spectrum including performing accounts, sub- and non-performing accounts, secured accounts, and unsecured accounts. Resurgent, a loan servicer and licensed collections agency, may perform collection activities on accounts directly, or it may outsource the recovery activities to other independently owned collection agencies and law firms.

Home mortgage loan customers are asked to call Resurgent Loan Servicing at (800) 365-7107 for inquiries regarding your account. You may also contact Resurgent Loan Servicing by e-mail at loanservicing@resurgent.com.

If you are a customer of Resurgent Auto Finance please call their Customer Service Department at (866) 464-0269, send them an e-mail at autocustomerservice@resurgentautofinance.com, or you can visit their website at www.resurgentautofinance.com

All other customers are asked to direct their inquiries to the firm that is corresponding with them and administering their account. Resurgent uses this network of independently owned and operated collection agencies and law firms to enhance its abilities to service accounts on a nationwide basis. If you are not sure which firm is handling your account, please call Resurgent's Customer Service Department at (888) 665-0374. A Customer Service representative will provide you with the name and phone number of the company handling your account. Resurgent’s Customer Service Department in Greenville, SC handles traditional customer service issues on behalf of account owners for the accounts placed with us.

Our Commitment
Resurgent is committed to treating all consumers with respect, fairness, and honesty. Our employees are well trained in government standards and regulations regarding debt-collection practices, credit reporting, and privacy protection. Rather than being content merely to meet these standards, we strive to exceed them.

Our Culture
Resurgent prizes integrity and an engaged, energetic quest for excellence in its business dealings with our customers, business partners and our fellow associates. We devote ourselves to building bridges for each of our constituencies so they can move ahead in the direction of their goals.

We show our customers how to build bridges to a brighter financial future.

We collaborate with our business partners to help them reach their objectives.

We work hard to create an environment where our talented associates can flourish.